Frequently Asked Question
How long does shipping take?
Shipping times vary based on location:
USA, UK, Canada, Australia, New Zealand: 5-12 business days
Other countries: 7-15 business days
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can track your package on our website or the courier’s tracking page.
What is your return policy?
We offer 30-day return policy for unused items in their original packaging. To start a return, contact us at contact@householdtech
How do I request a refund?
If eligible, refunds are processed within 5-7 business days after we receive the returned item. Processing times may vary based on your bank.
What should I do if my product arrives damaged or defective?
Contact us immediately at [your support email] with photos of the damaged product. We will assist you with a replacement or refund.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, and other secure payment options.
How can I contact customer support?
You can reach us via email at [your support email] or through our Contact Us page. We aim to respond within 24 hours on business days.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary based on location.
Can I change or cancel my order after placing it?
Orders are processed quickly, but if you need to make changes or cancel, contact us within 12 hours of purchase.
Do you offer discounts or promo codes?
Yes! Subscribe to our newsletter or check our homepage for the latest discounts and special offers.
Do your products come with a warranty?
Some products may come with a manufacturer’s warranty. If you have any issues, contact us for assistance.
What are your customer service hours?
Our support team is available Monday to Friday, 9 AM - 6 PM (GMT).